1. Introduction
Welcome to Flower Pets (“we”, “our”, “us”). We are a pet breeder and seller based in Kolkata, India, operating through our website dogforsaleinkolkata.in. We are committed to protecting the privacy and personal information of our visitors and customers.
This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it. By using our website, you agree to the practices described in this policy.
2. Information We Collect
a) Information You Provide to Us
- Name – when you contact us or make an enquiry
- Phone number – when you call us or submit a contact form
- Location / address – when you request home delivery of a puppy
- Any other details you voluntarily share when communicating with us
b) Information Collected Automatically
- IP address and browser type
- Pages visited and time spent on our website
- Referring website (how you found us)
- Device type (mobile, desktop, tablet)
This information is collected through cookies and standard web analytics tools (such as Google Analytics).
3. How We Use Your Information
We use the personal information we collect to:
- Respond to your enquiries about puppies, breeds, and pricing
- Process and arrange puppy deliveries (Cash on Delivery)
- Provide dog sitting, breeding, and training services you have requested
- Improve our website content and user experience
- Send you relevant updates about available breeds (only if you have opted in)
- Comply with applicable Indian laws and regulations
We do not sell, rent, or trade your personal information to third parties.
4. Cookies
Our website uses cookies – small text files stored on your device – to help us understand how visitors use our site and to improve your experience. Cookies may be set by:
- Google Analytics – to track website visits and usage patterns
- TrustIndex / Google Reviews – to display verified customer reviews
- Our website platform (WordPress) – for site functionality
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.
5. Third-Party Services
Our website may include content or tools from third-party services, including:
- Google Analytics – for website traffic analysis
- Google Maps / Google Reviews – to display our location and customer reviews
- TrustIndex – for review aggregation and display
These third parties have their own privacy policies and we recommend reviewing them. We are not responsible for the privacy practices of external websites.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry details are typically retained for up to 12 months. You may request deletion of your data at any time (see Section 8).
7. Data Security
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Our website is hosted on a secure server. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
As a user of our website and a customer of Flower Pets, you have the right to:
- Access the personal information we hold about you
- Correct any inaccurate or outdated information
- Request deletion of your personal data
- Withdraw consent to marketing communications at any time
- Lodge a complaint with the relevant authority if you believe your privacy rights have been violated
To exercise any of these rights, please contact us at 8013988082.
9. Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their personal information, please contact us immediately and we will delete it.
10. Links to Other Websites
Our website may contain links to external websites. This Privacy Policy applies only to dogforsaleinkolkata.in. We are not responsible for the content or privacy practices of any linked third-party websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the personal data we hold about you, please contact us:
Flower Pets
Kolkata, West Bengal, India
📞 8013988082
🌐 dogforsaleinkolkata.in